Sign up now and get 50% off all rates free access to custom landing page branding features and unlimited file uploads of up to 5 GB
The recipient can start downloading files as soon as the sender begins uploading them, thanks to our streaming feature.
If file uploading is interrupted, there is no loss of continuity. The sender can continue uploading after the interruption.
When transferring multiple files within folders, organization is preserved during the entire cycle, from uploading to downloading.
Transfer Analysis with Anti-Virus Software
Transfers with Password Protection
Highest levels of encryption (SSL/TLS and AES 256-bit)
Encryption of stored files
The files will be accessible for up to 365 days. In addition, you also have access to up to 1000 GB of storage.
Keep track of your transfers, hide or set passwords, set expiration dates, and much more.
You have the ability to preview and stream various file types, including video, audio, and PDF documents.
Send large files using email or share a link to a large audience from any device. Customize each transfer to your needs.
Enjoy up to 5 GBs per transfer. Your files remain accessible for 7 days without registration. For FREE.
Multithreaded uploads allow multiple file uploads at the same time, reducing overall upload time.
Send emails to recipients at your preferred date and time (at the end or at the beginning of the transfer).
You can limit the maximum number of downloads and set an expiration date for your transfers with your account.
Explore our offers to find the best option for your needs, from free to studio, with feature-rich plans.
€0
No registration. No money. No problem.
5 GB per transfer
50 GB storage size
Files available for 7 days
Custom landing page branding features
Antivirus protection
€6€12 /month
Best for sending large files regularly.
100 GB per transfer
250 GB storage size
Files available for 30 days
Password protection
Custom domain
Download history and tracking
Features available in the plans below
€14.5€29 /month
Best for sending really large files regularly.
250 GB per transfer
1000 GB storage size
Files available for 365 days
All features available in the plans below
Below are some of the most frequently asked questions. If you don’t see your question below, please visit our support center.
The maximum file size for transfer is 5 GB for free users. Create an account to increase it.
Files are stored for 7 days for free users. After that, they are automatically deleted. With your SwiftSend account, you can set the expiration date up to a year in advance.
Yes. You can upload and share files without creating an account. Simply go to the homepage, add your files, and share the generated link with your recipient. No registration is required for basic transfers.
In case a file upload is interrupted (e.g., internet connection failure), you can continue uploading from the point of interruption instead of starting the upload from the beginning.
Security and privacy are the cornerstones of our application. We utilize secure transmission protocols (such as HTTPS) to establish a secure connection between your device and our servers. This ensures that your files are safeguarded from interception or eavesdropping by third parties.
Yes, you can set a password for your file transfers to provide additional protection (not available in Free Forever plan).
You will receive a notification email when the recipient downloads the file. Registered users can see an access log of each transfer.
Yes, you can track your transfer history in your profile's 'My transfers' section.
If you have a problem, you can describe it in detail on the Contact Support page.
Yes. Click on your profile, then the 'My transfers' section, and select the desired transfer. You can delete the transfer, hide or set a password, and much more.
a. Your recipient can start downloading files immediately after you’ve started uploading files. Suppose the recipient's internet speed is not lower than your internet speed. They will finish downloading the files at about the same moment you finish uploading them. b. In case a file upload is interrupted (e.g., internet connection failure), the sender can continue uploading from the point of interruption instead of starting uploading from the beginning. c. When transferring multiple files within folders, organization is preserved during the entire cycle, from uploading through downloading.
Yes, as long as you do not violate our Terms of Service.
Last Updated: May 11, 2026
Effective Date: May 11, 2026
SwiftSend ("SwiftSend," "we," "us," or "our") is a secure large file transfer service operated by:
EQUINOX DYNAMICS, UNIPESSOAL LDA
Rua Nossa Senhora do Álamo n° 29, R/C Dto
3800-206 Aveiro, Portugal
NIF/VAT: PT518937313
We are the data controller responsible for the personal data collected and processed through swiftsend.io and related services (the "Service").
For privacy-related questions or to exercise your data rights, contact us at:
📮 Rua Nossa Senhora do Álamo n° 29, R/C Dto, 3800-206 Aveiro, Portugal
This Privacy Policy explains how we collect, use, store, and share your personal data when you use the Service. It applies to all users, including visitors who use the Service without registering an account.
This policy should be read together with our Cookie Policy, Terms of Service, and Acceptable Use Policy.
We collect personal data in the following categories depending on how you use the Service:
When you create an account, we collect:
When you use the Service to send or receive files, we collect:
When you subscribe to a paid plan, payment is processed by Stripe, Inc. We receive and store:
We do not receive or store your full card number, CVV, or other sensitive payment details. These are handled exclusively by Stripe in accordance with PCI DSS Level 1 standards.
We automatically collect:
If you contact us, we collect:
We do not read, analyse, or access the content of your files beyond what is technically necessary to provide the Service (i.e., transferring files from sender to recipient). Our automated antivirus system (ClamAV) scans files locally on our servers in Finland. We do not transmit your file content to third parties for scanning purposes. We do not access the content of your files unless required by valid legal process.
We process your personal data only when we have a valid legal basis under the GDPR.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Providing the Service (file transfer, storage) | Transfer data, account data | Performance of contract |
| Account management and authentication | Account data | Performance of contract |
| Processing subscription payments | Payment data | Performance of contract |
| Sending transfer notifications and receipts | Email address, transfer data | Performance of contract |
| Antivirus scanning and security | File metadata, technical data | Legitimate interests (security) |
| Detecting and investigating abuse and violations | Technical data, account data | Legitimate interests (security and legal compliance) |
| Improving the Service | Technical data, usage data (aggregated/anonymised) | Legitimate interests |
| Sending service-related communications (billing, policy updates) | Email address | Legitimate interests / Legal obligation |
| Complying with legal obligations | All relevant data | Legal obligation |
| Responding to law enforcement requests | Relevant data | Legal obligation |
We do not use your data for marketing without your explicit consent. We do not sell your data to third parties. We do not use your files or Content to train artificial intelligence or machine learning models.
We share your personal data only in the following circumstances:
We share data with trusted third-party service providers who process data on our behalf under binding data processing agreements:
| Sub-Processor | Country | Role | GDPR Safeguard |
|---|---|---|---|
| Hetzner Online GmbH | Germany 🇩🇪 (servers in Finland 🇫🇮) | Server hosting and primary file storage | Within EU/EEA |
| Cloudflare, Inc. | USA 🇺🇸 (Eastern Europe storage region) | Content delivery network, file storage | Standard Contractual Clauses (SCCs) |
| Stripe, Inc. | USA 🇺🇸 | Payment processing | Standard Contractual Clauses (SCCs) + EU-US Data Privacy Framework |
We may disclose your data to governmental authorities, law enforcement agencies, or third parties when: (a) required to do so by applicable law, court order, or legal process; (b) we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others; or (c) to detect, prevent, or address fraud, security, or technical issues.
We do not voluntarily provide access to your files or account data to any government or third party without valid legal process.
If SwiftSend or EQUINOX DYNAMICS, UNIPESSOAL LDA is involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will notify you in advance and, where required, obtain your consent.
We may share your data with third parties where you have given explicit consent for us to do so.
We are based in Portugal (EU) and primarily store data within the EU/EEA:
For transfers of personal data outside the EU/EEA (specifically to Cloudflare, Inc. and Stripe, Inc. in the United States), we rely on Standard Contractual Clauses (SCCs) as approved by the European Commission, supplemented by additional technical and organisational safeguards. Stripe, Inc. is also certified under the EU-US Data Privacy Framework.
We retain your personal data for the following periods:
| Data Type | Retention Period |
|---|---|
| Account data (registered users) | Until account deletion + 30 days |
| Transferred files (Free Plan) | 7 days from upload |
| Transferred files (Pro Plan) | 30 days from upload |
| Transferred files (Studio Plan) | 365 days from upload |
| Insured files | Standard period + insurance extension |
| Payment records | 7 years (legal/tax obligation) |
| Security and antivirus logs (metadata only) | 12 months |
| Technical/device data (IP address) | Anonymised after 30 days |
| Support communications | 3 years after resolution |
| Inactive accounts (no paid plan) | Deleted after 12 months of inactivity with prior notice |
After the applicable retention period, data is permanently and securely deleted.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction, including:
No system is completely secure. If you believe your account has been compromised, contact us immediately at support@swiftsend.io.
If you are located in the European Economic Area or United Kingdom, you have the following rights regarding your personal data:
9.1. Right of Access — You may request a copy of the personal data we hold about you.
9.2. Right to Rectification — You may request correction of inaccurate or incomplete personal data.
9.3. Right to Erasure ("Right to be Forgotten") — You may request deletion of your personal data, subject to legal retention obligations.
9.4. Right to Restriction of Processing — You may request that we restrict processing of your data in certain circumstances.
9.5. Right to Data Portability — You may request a copy of your data in a structured, machine-readable format.
9.6. Right to Object — You may object to processing based on legitimate interests.
9.7. Right to Withdraw Consent — Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing.
9.8. Right to Lodge a Complaint — You have the right to lodge a complaint with the relevant data protection authority. In Portugal, this is:
CNPD — Comissão Nacional de Proteção de Dados
Rua de São Bento, 148-3°
1200-821 Lisbon, Portugal
Website: www.cnpd.pt
How to exercise your rights:
Email us at privacy@swiftsend.io with the subject line "Data Subject Request" and specify which right you wish to exercise. We will respond within 30 days (or within 3 months for complex requests, with notice). We may need to verify your identity before processing your request.
We use cookies and similar technologies to operate and improve the Service. For detailed information about the cookies we use and how to manage them, please read our Cookie Policy.
The Service is not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child under 16 has provided us with personal data without parental consent, please contact privacy@swiftsend.io and we will delete such data promptly.
We may update this Privacy Policy from time to time. We will notify you of material changes by email at least 15 days before the updated policy takes effect. The updated policy will be identified by a revised "Last Updated" date. Continued use of the Service after the effective date constitutes acceptance of the updated policy.
If you are a resident of California, the California Consumer Privacy Act (CCPA) grants you the following rights:
13.1. Right to Know. You have the right to request disclosure of the categories and specific pieces of personal information we collect, the sources from which it is collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
13.2. Right to Delete. You have the right to request deletion of personal information we have collected, subject to certain exceptions.
13.3. Right to Opt-Out of Sale. We do not sell your personal information. You do not need to opt out.
13.4. Right to Non-Discrimination. We will not discriminate against you for exercising your CCPA rights.
13.5. How to Submit a CCPA Request. Contact us at privacy@swiftsend.io or legal@swiftsend.io. We will respond within 45 days.
Shine the Light: California Civil Code Section 1798.83 permits California residents to request information about personal information disclosed to third parties for direct marketing purposes. We do not share personal information for direct marketing purposes.
For any privacy-related questions or to exercise your rights:
EQUINOX DYNAMICS, UNIPESSOAL LDA
Attn: Privacy / Data Protection
Rua Nossa Senhora do Álamo n° 29, R/C Dto
3800-206 Aveiro, Portugal
We aim to respond to all requests within 30 days.
