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SWIFTSEND

Privacy Policy

Last Updated: April 23, 2026

Welcome to SwiftSend.io ("the Website," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR), the UK GDPR and Data Protection Act 2018, the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Data Controller

SwiftSend.io is the data controller responsible for your personal data processed through this Website. If you have questions about how we process your data, you may contact our Data Protection Officer at: legal@swiftsend.io

2. Who Can Use Our Services

Our services are intended for users who are at least 16 years of age. If you are under 16, you may only use our services with the verified consent of a parent or legal guardian. We do not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If we become aware that we have collected data from a child under 13 without such consent, we will delete it promptly.

3. Information We Collect

a. Personal Information: We collect personal information — such as your name, email address, and contact details — when you register for an account or use our services.

b. Usage Information: We collect information about how you use the Website, including the files you upload, download, and share, as well as your interactions with other users. This information is collected on the basis of our legitimate interests in providing and improving the service, and to fulfil our contractual obligations to you.

c. Device and Technical Information: We may collect information about the device you use to access the Website, including device type, operating system, browser, and IP address. IP addresses are considered personal data under current GDPR guidance and are processed accordingly.

d. Communication Data: When you contact us for support or other purposes, we may retain records of those communications.

4. Legal Basis for Processing (GDPR Article 6)

We process your personal data on the following legal bases:

PurposeLegal Basis
Account creation and service deliveryPerformance of a contract (Art. 6(1)(b))
Security and fraud preventionLegitimate interests (Art. 6(1)(f))
Service improvement and analyticsLegitimate interests (Art. 6(1)(f))
Sending promotional communicationsConsent (Art. 6(1)(a))
Compliance with legal obligationsLegal obligation (Art. 6(1)(c))
Google OAuth2 authenticationPerformance of a contract (Art. 6(1)(b))

Where we rely on legitimate interests, you have the right to object to such processing at any time. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

5. How We Use Your Information

a. Providing Services: We use your personal information to provide the file sharing and transfer services offered on the Website.

b. Communication: We may use your email address to communicate with you about your account, service updates, and — where you have given consent — promotional information. You may opt out of promotional communications at any time by clicking "unsubscribe" in any marketing email or by contacting us at legal@swiftsend.io.

c. Improving Services: We analyze usage patterns to improve the functionality and user experience of the Website, on the basis of our legitimate interests.

d. Security and Compliance: We process certain data to detect and prevent fraud, abuse, and security threats, and to comply with legal obligations.

6. Google OAuth2 Authorization

a. Authentication: Our application uses Google OAuth2 for user authentication. When you sign in using your Google account, we collect your email address and basic profile information (such as your name and profile picture).

b. Google Limited Use Disclosure: SwiftSend's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use information received from Google APIs for serving advertisements, nor do we sell this data to third parties.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

Data TypeRetention Period
Account dataDuration of account + 2 years after deletion
Uploaded filesDeleted within 30 days of expiry or account closure
Usage logs12 months
Communication records2 years
Legal compliance recordsAs required by applicable law (typically up to 7 years)

Data may only be retained as long as the original, specific purpose still exists. When personal data is no longer needed, we securely delete or anonymize it.

8. Data Sharing and Third Parties

a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Website (e.g., cloud hosting, analytics, email delivery). These providers are bound by data processing agreements and are obligated to protect your information in compliance with applicable law.

b. Legal Compliance: We may disclose your information if required by law or in response to valid and lawful requests by public authorities (e.g., courts, regulatory bodies). Where permitted by law, we will notify you of such requests.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the successor entity, subject to the same privacy protections.

d. No Sale of Data: We do not sell your personal data to third parties.

9. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including countries outside the European Economic Area (EEA). Where such transfers occur, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or transfers to countries with an EU adequacy decision. For transfers to the United States, we rely on the EU-US Data Privacy Framework where applicable. You may request details of the safeguards in place by contacting us at legal@swiftsend.io.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, and regular security reviews.

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, and will notify affected users without undue delay where required by law.

However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

11. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

a. Right of Access (Art. 15 GDPR): You may request a copy of the personal data we hold about you.

b. Right to Rectification (Art. 16 GDPR): You may request that we correct inaccurate or incomplete data.

c. Right to Erasure / "Right to be Forgotten" (Art. 17 GDPR): You may request that we delete your personal data, subject to certain legal exceptions.

d. Right to Restrict Processing (Art. 18 GDPR): You may request that we limit how we use your data in certain circumstances.

e. Right to Data Portability (Art. 20 GDPR): You may request a copy of your data in a structured, commonly used, machine-readable format.

f. Right to Object (Art. 21 GDPR): You may object to processing based on legitimate interests or for direct marketing purposes.

g. Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

h. Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority. For EU users: your national data protection authority. For UK users: the ICO (www.ico.org.uk). For California users: you may also exercise rights under CCPA by contacting us at legal@swiftsend.io.

To exercise any of these rights, please contact us at legal@swiftsend.io. We will respond within 30 days of receiving your request.

12. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on the Website. For detailed information on what cookies we use, why, and how you can manage your preferences, please refer to our Cookie Policy.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email (if you have provided one) or by posting a prominent notice on the Website at least 14 days before the changes take effect. We will also update the "Last Updated" date at the top of this page. Your continued use of the Website after the effective date constitutes acceptance of the updated Policy.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer:

Email: legal@swiftsend.io